FAQ
ORDERING FROM US
- CAN I USE SEVERAL DISCOUNT CODE IN ONE ORDER?
- No, you can only use one promotional code in every transaction.
- DO YOU OFFER DISCOUNT FOR THE LARGE ORDER?
- A big YES!, just email our admin support group they definitely happy to assist you.
- CAN I CHANGE OR CANCEL MY ORDER?
- if you wish to cancel or change your orders, you must inform us immediately. we only give 24 hrs cancel process on the time purchase.
- I PLACED AN ORDER BUT NEVER RECEIVE CONFIRMATION?
- Our confirmation email is sent out automatically by our order fulfillment system. If you didn't not receive our email kindly check your SPAM folder to see if your confirmation is there.
PAYMENT
- WHAT PAYMENT METHODS DO YOU ACCEPT?
- we accept PayPal and all major credit cards
- I DON'T HAVE A PAYPAL ACCOUNT, I CAN USE MY CREDIT CARD INSTEAD?
- yes, you can use your credit card instead of PayPal.
SHIPPING
- HOW MUCH DO YOU CHARGE FOR SHIPPING?
- We offer only 4.95$ shipping fee.
- IF I NEED FAST OR EXPEDITED MY PRODUCT HOW MUCH DO YOU CHARGE?
- To this kindly inform our admin support group they definitely happy to assist you.
- HOW LONG WILL IT TAKES TO GET MY ITEM?
- It takes 2 to 4 weeks depends on the availability of the item.
RETURNS
- WHAT IF I RECEIVE A DAMAGE / FAULTY PRODUCT?
- If you have received a damaged or faulty product, please send us photographic, or video proof of the damage and we will send you a new working item right away (free of charge of course).
- WHAT IF I AM NOT HAPPY ABOUT MY PRODUCT AND I WANT TO RETURN IT AND REQUEST FOR A REFUND?
- We do not currently offer refunds. The deals on our site have an All Sales Final Policy due to the fact that they are heavily discounted and are only available for a limited amount of time.